Refund and Cancellation Policy

Effective Date: 6/11/2025

At FRANK, we strive to deliver high-value services to real estate investors, professionals, and borrowers. This Refund and Cancellation Policy outlines your rights and our procedures for handling subscription cancellations and refund requests.

1. Subscription Services

Your access to our platform is provided on a monthly subscription basis.

a. Cancellation

• You may cancel your subscription at any time by logging into your account or contacting us at --
• Cancellation will take effect at the end of your current billing cycle. You will retain access until the end of the paid period.

b. Refund Eligibility

We do not provide refunds for partially used subscription periods or for non-use of the platform. However, refunds may be issued under the following circumstances:

• Duplicate billing due to system error
• Failure to access the platform due to a technical issue caused by us
• Incorrect subscription level charged

Refunds, when approved, will be returned to the original payment method within 30 days after the billing period ends.

2. One-Time Purchases or Downloads

If you purchase one-time data reports, downloadable resources, or similar services:

• Refunds are not available once access has been granted or the digital product has been delivered.

3. Dispute Resolution

If you believe a billing error or other issue warrants a refund, please contact us at --- within 15 days of the charge.

4. Changes to This Policy

We reserve the right to modify this Refund and Cancellation Policy at any time. Continued use of our services constitutes acceptance of the updated policy.

Contact Us

If you have any questions, please contact us at:

Maranatha Solution 21 LLC

Email: support@frankapp.com

Phone: (786) 925-4949

Website: www.frankapp.com